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Purism laptops, such as the Librem 15 v3, are designed for users who place a high priority on privacy and open-source software. Common issues with these devices are similar to those found on other Linux-optimized laptops: the battery loses capacity after intensive use, and the power adapter may show signs of wear and tear with prolonged use. Since Purism devices are often used by tech-savvy users, many turn first to our YouTube tutorials or the official Purism documentation. Fan issues caused by dust buildup can also occur after a few years and lead to thermal throttling. Upgrading the RAM is easily possible on some models thanks to the officially supported repairability. If something still doesn’t work out, our in-house repair shop is here for you: We have experience with Linux laptops and will help you keep your device running reliably—discreetly, fairly, and quickly.
Purism is a U.S.-based technology company that specializes in privacy-friendly hardware and open-source solutions. The brand is particularly well-known for its Librem laptops, which were developed specifically for users who place a high value on privacy, security, and digital independence. Purism relies on Linux-based systems and offers numerous security features, including physical switches to disable the camera, microphone, and wireless connections. The brand has made a name for itself particularly within the open-source community and among security-conscious users.